LEAD BAKERY
Billing Policy
This Billing Policy is incorporated into Lead Bakery’s Terms of Service and explains the billing terms that apply to access and use of Lead Bakery’s services. If there is a conflict between this Billing Policy and the Terms of Service, the Terms of Service will control.
General
Services begin once you sign and return your statement of work (SOW). Payments outlined in the SOW are due at that time and every 30 days for the duration of the agreed term. All prices are in USD. Payments are non-refundable subject to the deliverables and conditions agreed to in your SOW.
Billing Cycle
Each month, clients pay a technology fee plus a charge on the last day of the month for leads generated during that month. If either payment fails, you have 15 days to resolve it. After that grace period, Lead Bakery may close your account. We may also charge the payment method on file in advance.
Cancellation Policy
To cancel, contact your designated Customer Success Manager by email or call. Services are month-to-month, and cancellation does not eliminate unpaid fees or other amounts owed. Leads delivered during the current billing cycle will be charged as part of the final bill.
Account Pause
You can pause your account for $150 per month to keep it on hold. Any amounts already owed remain payable during the pause.
Billing Disputes
Report a disputed charge in writing to support@leadbakery.io or your Customer Success Manager within 30 days of the charge. Please allow us 30 days after your report to investigate and resolve the issue before disputing it with your bank or card issuer. If a chargeback is initiated before that period ends, Lead Bakery retains the right to collect payment for services provided and amounts related to the dispute. A chargeback will result in immediate account suspension while the dispute is reviewed. Regardless of the outcome, outstanding balances remain collectible and may be referred to a third-party collection agency or pursued through legal action.
Contact Us
For billing questions or concerns, email support@leadbakery.io.
Payment Methods
Keep a valid American Express, Mastercard, Discover, or Visa credit or debit card on file with your account. We do not accept checks, cash, or electronic funds transfers. Keep your payment and contact details up to date through your Lead Bakery billing portal; contact support@leadbakery.io if you need access. By supplying a card, you confirm that you are authorized to use it.